TECHNICAL BULLETIN #31 - Rev 1.10 (07/30/97)
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TITLE : Preferred Care Plan
PRODUCT: All
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Preferred Care
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Preferred Care Support was designed for customers who need assistance via
800 number on any supported Quarterdeck product (except IWARE Connect). Each
Preferred Care Support Program package gives you fast toll free access to
senior support representatives for one full year and entitles you to open 5
or 10 incidents per year.
You can select to prepay for either a 5 incident account for $80.00 (20%
discount off our regular rate) or a 10 incident account for $150.00 (25%
discount off our regular rate).
We accept Visa, MasterCard, Discover or American Express.
Please call (800) 339-1136 to speak to a technician. Preferred Care Support
is available 8:00 am to 7:00 pm CST, Monday through Friday excluding holidays.
Preferred Care Deluxe
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Preferred Care Deluxe is the ultimate support package for customers who seek
frequent toll free access to the senior technical representatives. It covers
one full year of support for all supported Quarterdeck products (except
IWare Connect) and there is no limit on how many incidents you can open.
Additionally, you will receive a free upgrade for one of your registered
products if one is released during the coverage period (all you pay is
shipping and handling).
Preferred Care Deluxe is available for $250.00.
We accept Visa, MasterCard, Discover or American Express.
Please call (800) 339-1136 to speak to a technician. Preferred Care Deluxe
Support is available 8:00 am to 7:00 pm CST, Monday through Friday excluding holidays.
Preferred Care Order Form
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You can place your order for the Preferred Care option of your choice by
filling out the order form below and faxing or mailing it to our customer
service department. Your order will be proccessed the day that it is
received so that you can be sure of prompt service when your technical
support needs arise. Please send the completed order form to:
FAX: 1-800-354-3329
US MAIL: Quarterdeck Corp.
PO BOX 1471
Columbia MO 65205-1471
NAME:_______________________COMPANY:________________________________________
ADDRESS:________________________________CITY:___________STATE:___ZIP:_______
Serial Number:__________________________Quarterdeck Vip Number:_____________
Please choose method of payment: Visa:____ MC:____ Disc:____ Amer.Exp.____
Credit Card Number:_______________________________________ Exp.Date: _______
Support Package: Cost Total Order
Preferred Care 5 Incident $80.00 $________
Preferred Care 10 Incident $150.00 $________
Preferred Care Deluxe $250.00 $________
Subtotal $________
Tax (Texas residents only add 8.25%) $________
Total $________
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To ensure that you have the latest version of this document, compare its
revision number to that of the same document on any of our support sites.
This technical bulletin may be copied and distributed freely as long as it
is distributed in its entirety and it is not distributed for profit.
Copyright (c) 1997 Quarterdeck All rights reserved.
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