TECHNICAL BULLETIN #153 - Rev 1.11 (2/7/97)

==============================================================================
TITLE   : Using Q/FAX
PRODUCT : All Products
==============================================================================

Q/FAX is a service that gives you access to a large library of product
literature and technical bulletins 24 hours a day, seven days a week.  You can
receive up to a total of seven documents per session.

HOW TO USE THE QUARTERDECK Q/FAX (Fax On Demand) SERVICE

   1.  Call Q/FAX at 1.800.371.4566 or 573.499.4556.

   2.  Choose option <1> if you are familiar with Q/FAX or choose option <2>
       to receive an explanation of Q/FAX.

   3.  Having chosen <1> from the initial menu, choose option <1> from the
       next menu to order a catalog of faxable documents or option <2> to
       enter the number of a document to order.

       If you select option <1>, choose the desired catalog.

          <1> All Quarterdeck Utility products
          <2> All Quarterdeck Internet products (including Procomm)

       If you select option <2>, choose the desired document by entering
       the document number followed by a pound sign (#) or the pound sign
       alone to end document selection.

       Now choose option <1> to confirm your choices and continue or option
       <2> to start the selection process over.

   4.  Enter the phone number of your fax machine or modem (area code + phone
       number) where you wish the documents sent.

   5.  Choose option <1> to enter your name or option <2> to enter a phone
       number to appear on the fax cover sheet.

       Option <1> allows the numeric key pad to be used as a typewriter.  Each
       number on the keypad corresponds to three letters (e.g., the number 2
       has the letters ABC). To choose the first letter, press the
       corresponding number once; to choose the second letter, quickly press
       the corresponding number twice; to choose the third letter, quickly
       press the corresponding number three times. For example, since number 2
       corresponds to ABC, press 2 for A, press 22 for B, press 222 for C.  If
       you make an incorrect entry, pressing the star (*) will backspace one
       character. To enter special characters not found on a telephone keypad,
       press 1 and you will be prompted for the special character.  When
       complete, enter the pound sign (#) to end character selection.  The
       system will then verify your entries.

       Option <2> allows you to add a phone number to appear on the cover
       sheet. Enter a number code (e.g., your office extension) followed by
       the pound sign (#) to end.


OTHER SOURCES FOR TECHNICAL DOCUMENTS

If you do not have a fax machine, all the documents are also available on
our World Wide Web site, FTP site, CompuServe forum, and BBS.

   WWW:  www.quarterdeck.com
   FTP:  ftp.datastorm.com
   CompuServe forum:  GO DSTORM (Procomm products)
                      GO QDINTR (Internet products)
                      GO QDUTIL (Utility products)
   BBS:  Dial the BBS at 573.875.0503 or telnet to it at bbs.quarterdeck.com,
         using ANSI terminal emulation, no parity, 8 data bits, 1 stop bit,
         (N-8-1).

==============================================================================
   To ensure that you have the latest version of this document, compare its
   revision number to that of the same document on any of our support sites.
  This technical bulletin may be copied and distributed freely as long as it
       is distributed in its entirety and it is not distributed for profit.
           Copyright (c) 1997 Quarterdeck  All rights reserved.
==============================================================================